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  1. Our Services

Peer to Peer Support

Peer to Peer Support

You are not in this alone.

Peer support means being heard by someone who has navigated similar terrain. At Black Trans Alliance, we believe in people sharing knowledge and using their own experiences to help and empower each other — because no one understands what you're carrying like someone who has carried something similar.

Our Peer to Peer Support is available as one-to-one sessions or as closed groups, online, free of charge, to anyone identifying as trans, non-binary or questioning. The space is confidential, non-judgemental, and led by people with lived experience.

What you can expect

  • One-to-one or group format. Choose what feels right — you can switch as your needs change.
  • Online sessions. Accessible from anywhere — no travel, no waiting rooms.
  • Confidential and judgement-free. What is shared in the space stays in the space.
  • Led by people who get it. Our peer supporters are trained, and they bring their own lived experience to the work.
  • Free of charge. Always. We are funded so this service can be free for you.

What people talk about

There is no “right” topic for peer support. People bring whatever is on their mind. Common ground includes:

  • Identity, transition, name and pronouns
  • Family, relationships, coming out (or not)
  • Navigating healthcare and gender services
  • Workplace, education, public space
  • The cost of carrying discrimination — and how others manage it
  • Joy, hope, what comes next
An honest note
What peer support is not.

Peer support is not therapy or counselling. It is not a clinical diagnosis service. It is not a crisis line. If you are in immediate crisis, please reach out to a crisis service such as the Samaritans (call 116 123) or Switchboard LGBT+ helpline (0800 0119 100) right now.

Peer support sits alongside those things. It is the conversation with someone who has been where you are, who can listen, share, and remind you that you are not on your own.

How to start

STEP 01

Email us. A short note is enough — you don't have to explain everything up front.

STEP 02

Tell us, if you'd like, whether you're looking for one-to-one or group, and what you're hoping to talk about.

STEP 03

We respond and arrange a first session at a time that works for you.

STEP 04

Show up as you are. You set the pace, you share only what you want, and you can leave any session at any time.

Everything shared in peer support stays in peer support. The only exception is if we are seriously concerned about your safety or someone else's — in which case we will tell you what we need to do, and we will not act behind your back.

Ready when you are.

To arrange a one-to-one session, join a group, or ask any question, drop us an email.

Email [email protected]

Published: 27th August, 2020

Updated: 30th May, 2026

Author: Will Rossi

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https://www.blacktransalliance.org/peer-to-peer-support
Peer to Peer Support

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